Legal notice

Website Operator

This online store is operated under the name Amber Sole.

  • Store name: Amber Sole
  • Email: contact@ambersole.com
  • Area of operation: European Union
  • Currency: Euro (EUR)

Amber Sole is committed to transparency and to complying with European Union law, including the E-Commerce Directive (2000/31/EC), the Consumer Rights Directive (2011/83/EU), the Sale of Goods Directive (EU) 2019/771, the General Data Protection Regulation (EU) 2016/679 (GDPR) and the Digital Services Act (EU) 2022/2065.

Purpose of This Website

This website presents and sells Amber Sole products to consumers in the European Union. By browsing or purchasing, you agree to this Legal Notice and to our Terms of Service, Privacy Policy, Refund Policy and Shipping Policy.

Prices and Payment

All prices are shown in Euro (EUR) and include Value Added Tax (VAT) where applicable. Any shipping costs are clearly shown before you complete your order. The total amount payable is always displayed before you confirm your purchase.

Consumer Rights

As a consumer in the European Union, you have the following rights:

  • Right of withdrawal: You may withdraw from your purchase within 60 days of receiving the goods, without giving any reason, in accordance with the Consumer Rights Directive (2011/83/EU). For details, please see our Refund Policy.
  • Legal guarantee of conformity: You have a legal guarantee of at least 2 years from delivery for any lack of conformity of the goods, in accordance with Directive (EU) 2019/771. The national law of your country of residence may grant you additional rights.

These statutory rights cannot be limited or excluded by any commercial policy of Amber Sole.

Intellectual Property

All content on this website, including texts, images, photographs, logos, graphics, product designs and the "Amber Sole" name and brand, is the property of Amber Sole or is used with permission from its rights holders. This content is protected by applicable copyright and trademark laws.

You may not reproduce, distribute, modify, publicly display or use any content for commercial purposes without our prior written consent. You may download or print content for personal, non-commercial use only.

Limitation of Liability

Amber Sole makes every reasonable effort to keep the information on this website accurate, complete and up to date. However, we cannot guarantee that the website is always free of errors, interruptions or technical issues.

Amber Sole is not liable for damages arising from the use of, or the inability to use, this website, except in cases of intent or gross negligence, or where liability cannot be excluded under applicable law. Nothing in this Legal Notice limits our liability for death or personal injury caused by negligence, for fraud, or for any other liability that cannot be limited under EU or national consumer protection law.

External Links

This website may contain links to third-party websites. Amber Sole has no control over the content of these websites and accepts no responsibility for them. The operators of linked websites are solely responsible for their content. If we become aware of any unlawful content on a linked website, we will remove the link promptly.

Data Protection

We process your personal data in accordance with the General Data Protection Regulation (GDPR). For full information on what data we collect, why we collect it, how long we keep it and how you can exercise your rights (access, rectification, erasure, restriction, portability and objection), please see our Privacy Policy.

You also have the right to lodge a complaint with the data protection supervisory authority in your EU Member State.

Dispute Resolution

We always aim to resolve any concern directly and amicably. Please contact us first at contact@ambersole.com, and we will do our best to find a solution.

If we cannot resolve the matter together, you may contact an alternative dispute resolution (ADR) body in your Member State, or seek free advice from the European Consumer Centres Network (ECC-Net).

Applicable Law and Jurisdiction

This Legal Notice and all contracts concluded through this website are governed by the laws of the European Union and the applicable national law. As a consumer, you keep the protection of the mandatory consumer protection provisions of the country in which you normally reside, in accordance with Article 6 of the Rome I Regulation (EC) No 593/2008. You may also bring proceedings before the courts of your country of residence.

Changes to This Legal Notice

Amber Sole may update this Legal Notice from time to time to reflect legal, technical or business changes. The version published on this website at the time of your visit or purchase applies.

Contact

If you have any questions about this Legal Notice, please contact us:

Email: contact@ambersole.com